This page is designed to answer some of our most commonly asked questions  

What shipping methods do you offer? ships all of our products via UPS or USPS. General lead times are listed on each product page.

What is your return policy?

Click here to view our return policy

What items cannot be returned?

Please see our return policy by clicking the link above for more information about our return policy.
The only type of product that cannot be returned in original packaging are machines.

Will I be charged sales tax?

Sales tax is only charged to customers shipping to Illinois, Indiana, Michigan and Wisconsin. 

Our company is tax exempt. How do I place my order?

Just register for an account, and send us an email at with proof of your tax exemption and we will review and mark your account as tax exempt. We cannot remove tax from an existing order once it is placed so be sure to contact us before placing your order. We only charge sales tax in Illinois, Indiana and Wisconsin. 

Do you sell gift certificates? 

Yes, we sure do. Gift cards may only be redeemed online. Gift certificate codes are delivered via email and will be sent to the recipient within 15 minutes of checking out. Click here to purchase a gift card today!

Do you offer International Shipping?

Currently does not ship internationally. Shipping is only available within the United States.  We hope to add international shipping options in the future!